Customer Care

Call me, beep me!

Email us at any time if you have questions regarding your order, or even if just want to drop a line!  Allow 24-48 business hours for a response. Please note that offices are closed on US holidays. Wait times increase during peak seasons including, holidays and times of promotions.  

Frequently Asked Questions

You have questions; we have answers! Please see the FAQ below for all things order processing, shipping, our return policy, and more. If you have a question and can’t find an answer below, don’t hesitate to reach us through the contact form above.

General 411

Absolutely not. We will never sell or share your personal information to any third party supplier or affiliate of The Party Case. You are a part of The Party Case’s Tribe and your trust is vital in our community.  

Category: General 411

We sure do! Get the inside details by subscribing to our newsletter, Inside The Case.

Category: General 411

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